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Home | “Barred Line, Not Because Of Protest” – Telecom Operators

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“Barred Line, Not Because Of Protest” – Telecom Operators

Demilade Bakare
Demilade Bakare
Published: June 14, 2025
Last updated: June 14, 2025
4 Min Read
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"Barred Line, Not Because Of Protest" - Telecom Operators | Daily Report Nigeria
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The Joint Association of Licensed Telecommunications Operators in Nigeria (ALTON) have come out to revealed that the numerous barred line is not as a result of the protest.

A handful of Nigerians have complained and gone to the office of many Telecom company, most especially MTN, over their barred lines.

 

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Many people have alleged that the massive barred lines was as a result of the upcoming protest tagged #EndBadGovernace and scheduled to begin on Thursday, August 1, 2024.

Speaking during a statement released on Monday, July 29, ALTON denied the allegations.

 

“The attention of the Association of Licensed Telecommunication Operators of Nigeria (ALTON) has been drawn to some online reports linking the ongoing subscriber line barring exercise, with the planned national protest.

“There’s absolutely no connection between the two. The NIN/SIM link registration deadline has earlier been set for 31st July, 2024”, the statement signed by ALTON chairman, Gbenga Adebayo, and its Executive Secretary, Gbolahan Awonuga, said.

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“The fact of the matter, ALTON said, is that the harmonisation exercise of the SIM Registration database and National Identity Database has been ongoing for several months and it is aimed at improving the integrity of the National SIM registration database.

“We advise such customers to contact their service providers through communicated channels for resolution of the issue. However, all operators have put in place measures to ensure that anyone whose line is blocked can unblock it by following some easy steps.

1. Airtel: Dial *121# and input your eleven digit NIN number. The subscriber will receive a confirmation message that you have successfully unbarred your Airtel Sim card.

 

2. EMTS: 9Mobile: Dial *200*8#

3. Glo: Dial *109*Your NIN number# For example if your NIN 12345678901, you would dial *109*12345678901# Then follow the prompts to submit your NIN for linkage.

4. MTN: If a MTN line is barred, all the subscriber need do is visit nin.mtn.ng, to check the NIN status, and if not linked, proceed to link it. During the process, an OTP would be requested, as well as the NIN. After giving consent and submitting the NIN linking request, it will be done and the line will be automatically unbarred.

 

5. Smile: Send your valid NIN to customercare@smile.com.ng or call 07020444444, you will be asked to provide consent, upon receipt of customer consent and successful verification of NIN, the line will be unbarred.

 

6. Spectranet: Call toll free line 8002345678 and submit your NIN but will have to get your KYC done at Spectranet Store. Customer can email us at care@spectranet.com.ng and submit their NIN but will have to submit their KYC at Spectranet Store. Customer can go to Spectranet website and submit their NIN online but to complete the process they will have to do KYC at Spectranet Store.

7. Ntel: Customer should visits any Ntel store with their NIN, fingerprint is used to call up their existing KYC profile with Ntel for verification, consent is received and line is updated and unbarred.”

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