MTN, a major telecommunications company has seen a high number of customers leaving their network.
The Nigerian Communications Commission (NCC) published a report on the 2022 Subscriber/Network Data, which analysed subscriber and service data from May 2013 to December 2022.
According to the report, out of the four main GSM operators in Nigeria, MTN had the highest number of customers leaving their network, with 444,226 subscribers porting out to other network providers.
In comparison, Airtel, Glo, and EMTS recorded 351,422; 277,527; and 190,724 customers leaving their networks, respectively.
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The report also revealed that EMTS had the most customers joining its network through porting, with 676,944 port-ins, followed by Airtel with 331,837, MTN with 181,301, and Glo with 105,746 port-ins.
The report’s “C subscriber & service data – porting trend in Nigeria as at December 2022” segment pointed out the number of GSM porting activities across the four major network providers in the country.
It said:
“Table 14 below shows the trend of Nigeria’s porting activities from inception (May, 2013 to December, 2022) for the four (4) major GSM Operators.
“The analysis illustrates that EMTS had the highest count of Port-in subscribers [676,944] while Airtel, MTN and Glo respectively recorded the following counts of port-in as follows [331,837]; [181,301] & [105,746].
“Similarly, our analysis from May, 2013 to December, 2022, reveals that MTN had the highest number of subscribers that ported-out [444,226] to other networks while Airtel, Glo & EMTS are as follows [351,422]; [277,527] & [190,742] respectively.”
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